Terms & Conditions

Welcome to the e-Biz Centre website

Please read these website terms of use carefully before using this website. These website terms of use govern your access to and use of the website. The website is available for your use only on the condition that you agree to be bound by and adhere to the terms of use set forth below. If you do not agree to all of the terms of use, do not access or use the website. By accessing or using the website, you signify your agreement to be bound by these terms of use.

User Eligibility

This Website is provided by e-Biz centre. The Website may be accessed from various locations both within and outside Jamaica. If you access or use the Website from outside Jamaica, you do so at your own risk and are responsible for complying with the laws and regulations of the territory from which you access and use the Website.

This is a general audience website and users of all ages are welcome to browse. However, if you are under the age of legal majority to form a legally binding agreement under applicable law, you should not use any of the services offered on the Website, download any materials or software, or provide any information about yourself through the Website. The Privacy Policy governs the use and disclosure of personal information collated from or provided by you at the Website.

Scope of Terms of Use

These Terms of Use govern your use of the Website and all applications, features, functionality and services available on the Website, except to the extent such applications, features, functionality or services are the subject of a separate agreement. Specific terms, restrictions or agreements (“Other Terms”) may apply to the use of certain applications, features, functionality or services provided to you on the Website. In the event of any conflicts between these Terms of Use and the Other Terms, the Other Terms shall control with respect to the subject matter to which such Other Terms apply. Access to Services and Shipping Related Information

Your use of and access to the Shipping Related Systems and information are subject to the following terms and conditions: The “Shipping Related Systems” are comprised of the systems used to provide Shipping Calculation, Personal Shopper, and other functions and information related to the shipment of packages as provided on the Website. The Shipping Related Systems and information gained from such systems are to be used by you solely in connection with packages shipped by or to you or on your behalf and for no other purpose.


All trademarks, trade names, logos, icons and domain names located on this Website are the property of e-Biz Centre. Other product and company names mentioned on the Website may be the Marks of third parties and such Marks may not be used, copied or reproduced without the permission of their respective owners. Any rights not expressly granted herein are reserved to e-Biz Centre or such third parties.

Use of Site

The e-Biz Centre authorizes you to access and view the Website in the manner provided and to download certain authorized content or materials at this Website only for your limited, personal use, provided that The e-Biz Centre retain all copyright and other proprietary notices contained in the original materials and on any copies of the materials. Except to the extent required by law or as expressly provided in these Terms of Use, you may not modify, reproduce, publicly display, perform, distribute, sell, resell, import, retransmit, translate, republish, reverse engineer or otherwise use the Website or any materials at this Website for any purpose, without the prior written permission of e-Biz.

Any use of the materials on any other website or networked computer environment for any purpose is prohibited. Copyright and other laws in Jamaica and other countries protect the materials at this Website. If you breach any of these Terms of Use, your authorization to use this Website automatically terminates and you must immediately destroy any downloaded or printed Materials. When registering for an account on the Website, you may be asked to create a user ID and to choose a password. You are responsible for keeping your user ID and password secret and confidential and restricting access to that information. Please note that you are solely responsible for all activities that occur using your user ID and password.

Use of Software

In order to use certain portions of the Website, you may be required to open an account or download certain software from this Website. Your use of an account or any Software is subject to the terms and conditions and license terms that accompany or are provided with the account registration or Software. By opening an account or downloading any Software, you agree to comply with those terms and conditions and license terms. Some Software or Materials available from this Website may be subject to export controls imposed by other countries. You agree to comply with all such applicable restrictions and not to export or re-export the Materials or any Software to countries or persons prohibited or other applicable export control laws or regulations.

If you download or use materials or software, you represent and warrant that you are not located in, or under the control of, or a national of any such country where such export is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of your local jurisdiction and any other applicable laws regarding the import, export or re-export of these materials or software.

Promotions and Special Offers

Information published at this Website may refer to products, programs, or services that are not available at e-Biz Centre locations or available through this Website in your country or geographical location. Some of the promotional items, and prices may only be available in certain areas or at certain locations and terms and restrictions may apply. The materials at this Website may be out of date, and e-Biz Centre makes no commitment to update the materials at this Website.

Coupons, discounts and special offers may be subject to restrictions and expiration dates. Participation in any such promotions and special offers are at your discretion and you should carefully review all applicable terms and conditions and official rules prior to participating in the promotion.

Links To Other Websites

Links to third party websites from this Website are provided solely as a convenience to you. If you use these links, you may leave this Website. e-Biz Centre has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, e-Biz Centre does not endorse or make any representations about them, or any information, software or other products or materials found there, the accuracy, performance or quality of any contents, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Website, you do this entirely at your own risk. In addition, your use of such third party websites is subject to any applicable policies and terms and conditions of use, including, without limitation, the privacy policy listed on such third party site, which may contain different terms from those provided at this Website.

Prohibited Activities You shall not disguise the origin of information transmitted through this Website. You shall not place false or misleading information on the Website. You shall not input or upload to the Website any information or content that infringes on the intellectual property or personal or proprietary rights of another. You may not use any "hidden text" utilizing e-Biz Centre’s name or trademarks without the prior written permission of e-Biz Centre.

You are further prohibited from using the Website or any of its content or materials:

To advertise or sell any products or services;

For any purpose that is unlawful or prohibited by these Terms of Use;

In any manner which could damage or disparage e-Biz Centre or its members;

In any manner that could disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website; or

To obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website. Tampering with the Website, misrepresenting your identity as a user or conducting any fraudulent activities on the Website are strictly prohibited.

Privacy Statement


The e-Biz Centre is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at www.ebizjamaica.com in which users can sign up for our services and pay for our services. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.


We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes only your email, which you submit to us through the registration process at the Site.

1. Information collected via Technology

We collect information from you when you fill out our forms, subscribe to or sign up for our Services. When ordering or registering on our site, as appropriate, you will be asked to enter your name, mailing address, e-mail address, I.D. Type and Number, Taxpayer's Registration Number (TRN), phone number or credit/debit card information.

To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to your browser from our servers and are stored on your computer hard drive. Sending a cookie to your browser enables us to collect Non-Personal information about you and keep a record of your preferences when utilizing our services, both on an individual and aggregate basis.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example, we store a persistent cookie to track website authentication.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, when you register for an address, you will be given a password to enter the myebiz to update your personal information and track your packages. You can change your password as well as update your personal information via this medium. By registering with us, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.


Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications, who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact you in response to questions, solicit feedback from you, provide technical support, and inform you about promotional offers.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.


We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.


You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.


As part of the Service, we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.


The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.


If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to contact@ebizjamaica.com.

Last Updated: This Privacy Policy was last updated on March 31, 2014.



By tendering materials for shipment via LetterExpress International Cargo Inc. and The e-BIZ Centre Limited (referred now on as LETTEREXPRESS- e-BIZ C.L.), the shipper agrees by the terms and conditions stated here and to LETTEREXPRESS - e-BIZ C.L. CONDITIONS OF CARRIAGE incorporated into the contract to reference and which are available from or for inspection at any LETTEREXPRESS - e-BIZ C.L. office. No agent or employee of LETTEREXPRESS - e-BIZ C.L. or shipper may alter or modify these terms and conditions.


This LETTEREXPRESS - e-BIZ C.L. AIRBILL is NOT NEGOTIABLE and the shipper acknowledges that it has been prepared by the shipper, or by LETTEREXPRESS - e-BIZ C.L. on behalf of the shipper. The shipper warrant that is the owner of the goods transported hereunder or it is the authorized agent of the owner of the goods and that it hereby accepts LETTEREXPRESS - e-BIZ C.L. terms and conditions for itself and as agent for and on behalf of any other person having any interest in the shipment.


The shipper warrants that each article in the shipment is properly described on this AIRBILL and has not been declared by LETTEREXPRESS - e-BIZ C.L. to be unacceptable for transport and that the shipment is properly marked and addressed and packaged to ensure safe transportation with ordinary care in handling. The shipper hereby acknowledges that LETTEREXPRESS - e-BIZ C.L. may abandon and or release any item consigned by the shipper has undervalued for customs purposes or misdescribed hereon whether intentionally or otherwise, without incurring any liability whatsoever to the shipper and the shipper will save and defend indemnity and hold LETTEREXPRESS - e-BIZ C.L. harmless from all claims, damages, fines and expenses arising therefrom. The shipper shall be liable for all costs and expenses related to the shipment and for the cost incurred in either returning the shipment to the shipper or warehousing the shipment deposition.


LETTEREXPRESS - e-BIZ C.L. has the right but not the obligation to inspect any shipment including without limitation opening the shipment.


LETTEREXPRESS - e-BIZ C.L. shall have a lien on any goods shipped for all freight charges, customs duties, advances or other charges of any kind arising out of the transportation hereunder and may refuse to surrender possession of the goods until such charges are paid.


The liability of LETTEREXPRESS - e-BIZ C.L., is limited to the lesser of:

a) U.S. $100.00

b) The amount of loss or damage to a document actually sustained, or

c) The actual value of the documents of parcel as determined under Section 6 hereof without regard to its commercial utility or special value to the shipper.


a) The actual value (which term shall include any item of no commercial value transported hereunder) shall be ascertained by reference to this cost of preparation or replacement, reconstruction or reconstruction value at the time and the place of the shipment whichever is less.

b) The actual value of a parcel (which term shall include any item of commercial value transported hereunder) shall be learned by reference to its cost of repair or replacement, resale or fair market value at the time and place of the shipment whichever is less. In no event shall such value exceed the original cost of the article actually paid by the shipper plus 10%.


In no event LETTEREXPRESS - e-BIZ C.L. will be liable for any damages, including any incidental or consequential damages, expenses, lost savings or any other damages arising out of use of LETTEREXPRESS - e-BIZ C.L. services, however arising whether or not LETTEREXPRESS - e-BIZ C.L. had knowledge that such damages might be incurred.


LETTEREXPRESS - e-BIZ C.L. will exercise its best efforts to provide expeditious deliver in accordance with regular delivery schedules. Nevertheless, LETTEREXPRESS - e-BIZ C.L. will not, under any circumstances, be liable for delay in pickup, transportation or delivery of any shipment, regardless of the cause of such delay.


a) Any claims must be brought by the shipper and delivered in writing to the office of LETTEREXPRESS - e-BIZ C.L. at the nearest location provided that the shipment was ordered within 30 days of the date of such claim. No claim will be accepted by LETTEREXPRESS - e-BIZ C.L. be beyond this date.

b) No claim for loss or damage will be entered until all transportation charges have been paid. The amount of any claim may not be deducted from any transportation charges owned to LETTEREXPRESS - e-BIZ C.L.


These terms and conditions shall apply to and to the benefits of LETTEREXPRESS - e-BIZ C.L. and its authorized agent and affiliated companies and their offices, directors and employees.